1 - How do I open an account and obtain Kiwivid hosting?
There is a Subscribe link in the upper right-hand box, next to the identification area. Subscribing opens a reserved space that will host your videos. The Kiwivid site automatically gives you KiwiPlayer, which enables you to post videos for viewing by visitors. Be sure to fill out the information forms correctly, with valid information, and be sure to read the General Use License carefully.
Please note that availability and circulating video is subject to applicable French law. Consequently you must have the corresponding rights. Especially note that the law forbids circulating and posting for viewing any content protected by copyright. You are solely responsible for your contributions.

2 - What are the advantages of opening an account?
Lots of advantages - in addition to posting videos!
Opening an account enables you to benefit from a PodCast subscription of 300 videos. You can choose your own categories and searches for your subscription. This means you can access more videos and in a way that better fits your preferences.
We also make available a private message service for you to communicate with other passionate users of Kiwivid. You will have a username that is reserved for your comments and chats. No visitor can use this username.

3 - How can I view a video in full screen?
First adapt your Internet navigator. For FireFox 2, click in the menu on "Display/Navigation Tab", then press "F11" to go to full screen. For Internet Explorer, press "F11" F11 to go to full screen, then right click on the remaining tab and check "Mask automatically".
Then press Enter or click on the KiwiPlayer icon to fill the screen with the video.

4 - How do I add my videos?
To post a video, you must have an account. By using the Send link, you can post your contribution in your hosting space. While waiting for the video to be transferred, you can supply the title, categories, tags and description (see advice for tags and categories).

5 - What software do I need to view the videos?
There is only one and it’s free: Flash Player (install the latest version of Flash Player) enables direct viewing of videos in your Internet navigator. KiwiPlayer is optimized for versions 8 and later versions of Flash Player.

6 - How can I read comments on a video?
All you need to do is subscribe to the corresponding RSS feed. You are immediately notified when a comment is added, regardless of whether you own the video or you have only posted a comment.
Don’t forget that between members, you can have conversations via the private message service available to you.

7 - How do tags work? What information should I supply?
Tags are keywords or expressions, separated by commas, that describe the content of a video. They are use by the Kiwivid internal search engine.
To give your video the best chance to be viewed, use words in French AND in English, use synonyms and use redundancies in the wording of the title and the description.
Don’t forget to include the name of the author or authors of the video. This is a good way to show them that you appreciate their creation ;)

8 - Any advice about titles, descriptions and categories?
Use short titles that describe the content well. Description should be a short phrase that makes the visitor want to view your video. At least one category has to be chosen, but we recommend choosing three.

9 - What is RSS?
RSS is a technology that enables visitors to a site to monitor the latest news without having to supply personal data (such as an e-mail address). On Kiwivid you can stay informed about new videos posted in a category and new videos which correspond to precise search criteria, while also keeping up with new comments posted.

10 - How do I subscribe to an RSS feed?
The Internet navigator FireFox 2 (install Firefox) handles this technology easily, whatever your platform and OS. We recommend installing the Sage extension (install Sage), which has rapidly become indispensable for effectively managing this technology ;)

11 - OK, I want to use FireFox 2 and Sage to manage RSS. What do I do?
After installing FireFox 2 and Sage, click on "Click here to install". Wait 3 seconds, then click on "Install" in the dialog box. Restart FireFox 2 and return to the Kiwivid page where the RSS feed you are interested in is located. In the URL bar, click on the RSS icon, then choose Sage Feed in the dialog box. Confirm by clicking on "Subscribe now", then validate with OK in the new window. You are now subscribed!
To consult the feed, click on the Sage icon (green leaf left of the URL bar), or use the shortcut "Alt-s". A panel will open on the left showing the new feed. Choose it so that the latest news appears in the window on the right.

12 - What is podCast?
PodCast is a technology that enables owners of portable video players (like Ipods) to automatically subscribe to video streams (or feeds). When a podCast feed is updated, the new videos available are automatically transferred to your video player, and you can view them any time you want.
You are free to update during breakfast and consult the top10, the funniest videos or trailers of the coming film releases while you’re on the train to work.
The Kiwivid site enables subscription to any category, any Box of KiwiBox or to the best videos in all categories. Be careful: if you are not subscribed, you can access no more than 3 videos per feed subscription. Subscribing will enable you to access more video and manage it better.

13 - How do I subscribe to a PodCast with my Ipod?
Nothing could be simpler: start your Itunes software and slide the PodCast icon towards the Itunes software. A new Kiwivid feed will appear - you are subscribed!

14 - Ipod is fine, but what do I do if I have an Archos player?
Archos players will not be left out in the cold: the Archos subscription technology will soon integrated into a podCast feed.

15 - How do I post a video on my blog or my site? (under construction)
All you need to do it insert the corresponding HTML code in the code of your page: under each video there is a Blog icon with the code; the Copy button records it in memory. Then you Paste the video code in the code of your site, and KiwiPlayer will automatically play the video you have chosen.
Professionals: don’t hesitate to tell us about your project so that together we can examine a partnership possibilities.

16 - How can I share an interesting video with a friend?
To recommend a video to your friends, you can send them the link by e-mail. Click on the corresponding icon under the video, enter their e-mail addresses and send it off!!
Note that your correspondents’ e-mail addresses are by no means recorded in our server for sale to advertisers or for any other reason.

17 - My office is on NetVibes. Do you have something for me?
Of course! A NetVibes plug-in has already been developed that enables viewing the video of the day. Other functionalities will be added, but we are encouraging curious souls to develop to develop their own plug-ins so as to share their ideas with everyone.

18 - Are there KiwiPlayer plug-ins for blogs?
There are plans to develop plug-ins for the leading blog engines (Dotclear, WordPress). An agreement has already been signed with blog platforms to transparently integrate KiwiVid technology into their services.

19 - Can I send and receive videos from my mobile telephone?
Not yet; but it should be possible soon!
Part of our project is to improve interoperability between nomad (Ipod, mobile telephones etc.) and fixed line technologies (desktop computers), so that video naturally folds into our daily existence.

20 - KiwiBox? What’s that?
The KiwiBox is made up of professional quality thematic channels. For the moment the KiwiVid team manages the content of each Box, but KiwiBox is part of our project to promote creators.
Each Box regularly supplies visitors (and PodCast subscribers, for example) with videos chosen on a precise theme and according to rigorous criteria: film trailers or trailers of coming video games for example.
By subscribing to a Box, you are sure to benefit from frequent updates and high quality content.
Remember that subscribers can add to this service and launch a community equivalent by founding their own club.

21 - I have a creative project based on video media. Is the KiwiBox made for me?
Why not! KiwiBox is not only for big productions. If your project is original and you can regularly supply content to a Box, don’t hesitate to contact us to set up a partnership.

22 - Private message service? What is that? (under construction)
Each subscriber has a private message service that enables him to exchange personal messages with other subscribers. This is a private space for which he is responsible: no one else can access the space, including site administrators.
This message service enables him to manage his contacts: to list his correspondents and ignore the undesirables. If a contact on your list is indicated as undesirable, he will no longer receive any of his messages.
To make a first contact via private message service with a subscriber, use the icon next to his username (when he posts a video or adds a comment).

23 - My club... how and why? (under construction)
As its name indicates, the club enables organization of a mini-community gathered around a common theme (robotics or McMullen fans, for example). A club comprises a founder and members who can pool their videos.
A video publication space and a chat space are available to each club. The founder has sole responsibility for the management of his club: he decides whether to bring in or exclude new members and maintains good humor on the chat he is in charge of.

24 - How do I manage my club’s chat (under construction)
The chat of a club is accessible to everyone. It enables club members to get together for real-time conversations, and also to invite those who wish to join the club or simply participate in the conversation under way.
The club founder is the only one who can ban undesirable visitors.

25 - How can I stay up to date on Kiwivid innovations?
All you need to do is subscribe to the RSS News feed visible at the bottom of each page. This eliminates the need for the user to give us his e-mail address.

26 - Hey, I have lots of ideas for improving your services. How can I share them with you?
If you are sure that an essential functionality is missing, whether for the comfort of the communities (clubs, private message service), to better feature contributions or even in the technological area, we encourage you to contact us by mail.